Shipping policy

Effective Date: July 8, 2026

Thank you for shopping with NextStepDeal.store. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are processed within 1–3 business days after successful payment confirmation or order verification.
Orders placed on Sundays or public holidays will be processed on the next business day.
During peak seasons, sales, or promotional events, processing times may be slightly longer.

2. Shipping Time

Estimated delivery time depends on your location:

Within Gujarat: 2–5 business days
Rest of India: 4–8 business days
Delivery times are estimates and may vary due to courier availability, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping may be offered on selected products or promotional offers.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable) along with the tracking details.

5. Delivery

Please ensure that the shipping address and contact number provided are accurate.
If delivery cannot be completed due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed Shipments

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, courier service disruptions, public holidays, or natural events.

7. Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your Order ID and clear photos or videos of the package. We will investigate and provide an appropriate resolution.