Shipping policy

Effective Date: July 1, 2026

Welcome to NextStepDeal.store, operated by Patel Enterprise. This Shipping Policy explains our shipping process, delivery timelines, and related information for orders placed through our website.

1. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on holidays, Sundays, or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive order tracking details (if available).

2. Delivery Time

Estimated delivery time:

  • Within India: 3–7 business days after shipment

Delivery times may vary depending on:

  • Customer location

  • Courier partner availability

  • Weather conditions

  • Holidays

  • Unexpected delays

We are not responsible for delays caused by courier companies or circumstances beyond our control.

3. Shipping Charges

  • Shipping charges will be displayed at checkout before payment.

  • Free shipping offers may be available during promotional periods.

  • Shipping charges may vary depending on location, order value, or ongoing offers.

4. Order Tracking

After your order is shipped:

  • Tracking details will be shared through available communication methods.

  • You can use the tracking information to check your shipment status.

5. Incorrect Shipping Address

Customers are responsible for providing accurate delivery details.

If an order is delayed or returned due to an incorrect address provided by the customer, additional shipping charges may apply for re-delivery.

6. Delivery Attempts

Our courier partners may attempt delivery multiple times.

Customers should ensure:

  • Someone is available to receive the package.

  • The provided mobile number is reachable.

7. Damaged Package / Missing Items

If you receive a damaged package or missing item:

  • Contact us within 48 hours of delivery.

  • Share your order number and clear photos/videos of the package and product.

  • Our team will review and provide an appropriate solution.

8. International Shipping

Currently, we provide shipping services according to the locations available at checkout.

International shipping availability, charges, and delivery times may vary.

9. Contact Information

For any shipping-related queries, contact us:

Trade Name: Patel Enterprise

Brand Name: NextStepDeal.store

Business Type: Proprietorship

Managed By: Patel Prashant Mahendrabhai

GSTIN: 24FVZPP6163C1Z1

Email: nextstepdeal@outlook.com

Mobile: +91 9537339333

Registered Address:

12, Krushnakunj Society,
Near Ashadeep School,
Nana Varachha, Sarthana,
Post: Sarthana,
District: Surat,
Gujarat – 395006, India.